Privacy policy

Your Privacy Matters to Us
This Privacy Policy describes how RESTELLE ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from myrestelle.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully.


Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.


How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. This may include:

Information We Collect Directly from You:
– Contact details (name, address, phone number, email)
– Order information (billing/shipping details, payment confirmation)
– Account information (username, password, security details)
– Customer support information (messages and communications)

Information We Collect Automatically:
We may collect usage data such as device/browser details, IP address, and site interaction. We use cookies, pixels, and similar technologies to support this.

Information from Third Parties:
We may obtain information from service providers (e.g., Shopify, payment processors) or third-party tracking technologies.


How We Use Your Personal Information
Providing Products and Services: To process orders, payments, and shipping.
Marketing and Advertising: To send promotions or tailor advertising.
Security and Fraud Prevention: To detect or prevent malicious activity.
Communication and Support: To provide customer service and improve our Services.


Cookies
We use cookies to operate and improve our Site, run analytics, and tailor advertising. You may disable cookies in your browser, but some features may not function properly. For Shopify’s cookie details, see Shopify Cookie Policy.


How We Disclose Personal Information
We may share personal information with:
– Vendors/service providers (payment processors, fulfillment partners)
– Business and marketing partners
– Affiliates
– As required by law or in connection with business transactions

We do not disclose sensitive personal information without consent or for profiling purposes.


Third-Party Websites & Links
Our Site may link to external sites. We are not responsible for their privacy or security practices. Please review third-party policies before sharing personal data.


Children’s Data
Our Services are not directed at children. We do not knowingly collect information from individuals under 16. If you believe a child has provided data, please contact us for deletion.


Security & Retention
We implement security measures but cannot guarantee perfect protection. Retention depends on business needs, legal obligations, and account activity.


Your Rights
Depending on your location, you may have rights to:
– Access / Know
– Delete
– Correct
– Portability
– Opt-out of sale/sharing/targeted advertising
– Restrict processing
– Withdraw consent
– Appeal

To exercise rights, contact us at info@myrestelle.com. We may require identity verification.


Complaints
If you are dissatisfied with our response, you may appeal or contact your local data protection authority. For EEA residents, see the list of supervisory authorities for guidance.


International Users
We may transfer and process your data outside your country, including the EEA and UK. Transfers rely on recognized legal mechanisms such as Standard Contractual Clauses unless an adequacy decision applies.


Contact Information
For all privacy questions or requests, contact us at:
info@myrestelle.com