Frequently Asked Questions
Restelle creates four essential wellness patches: Sleep, Period, Energy, and Focus. Designed in the Netherlands and manufactured in certified pharmaceutical facilities, we focus on delivering effective transdermal wellness solutions.
Restelle focuses on perfecting essential wellness needs through advanced transdermal technology. We use medical pressure sensitive adhesive and prioritize quality formulations over quantity, ensuring each patch delivers optimal results.
Restelle patches are designed in the Netherlands and manufactured in certified pharmaceutical facilities in China. Our manufacturing partner has over 50 years of experience in patch manufacturing and operates under strict GMP standards with daily quality control checks.
Our manufacturing facilities hold GMP (Good Manufacturing Practice), ISO 9001 (Quality Management), ISO 13485 (Medical Device Manufacturing), and CE certification for global compliance in Europe, North America, Asia, and beyond.
Yes. All Restelle patches are 100% vegan with no animal-derived ingredients and are never tested on animals.
You will receive an email with tracking information after your package has shipped. Orders are processed within 1 business day.
Orders can be modified or cancelled within 12 hours of placement. After this time, your order may already be processing. Contact info@myrestelle.com immediately for urgent changes.
Each patch provides steady support for up to 8 hours with sustained ingredient release throughout wear time.
Apply patches to clean, dry, hair-free skin. We use medical pressure sensitive adhesive for secure, comfortable wear. Recommended areas include the upper arm, lower back, or hip area. Rotate placement for best results.
Most people notice benefits within 30 to 60 minutes, though timing may vary depending on your body and the patch type.
Yes. You can combine different patches safely depending on your needs. Many customers stack patches for enhanced wellness support.
Yes! Our patches are water-resistant, so you can shower or swim lightly without worry. For best results, avoid very hot water or long sauna sessions.
Patches bypass digestion and deliver ingredients directly through the skin for steady absorption. This means no pills to swallow, no sugar or fillers, and faster and more consistent results with sustained 8-hour release.
Our patches use transdermal technology to deliver ingredients directly through the skin into the bloodstream. The medical pressure sensitive adhesive ensures secure attachment while ingredients are released steadily over 8 hours.
Yes. Restelle patches are developed with wellness in mind and undergo strict quality control. They are safe for consistent daily use when used as directed.
If you have sensitive skin, start cautiously. Test on a small area first and monitor for any redness or irritation. Remove immediately if you experience any allergic reactions and rotate application sites frequently.
While our patches contain natural ingredients, we recommend consulting with a healthcare provider before combining with medications or other supplements to avoid potential interactions.
Our patches are designed for adult use (18+). We recommend consulting with a healthcare provider before use by anyone under 18.
Yes. We offer a 30-day money-back guarantee on our standard products. If you're not completely satisfied, message us within 30 days for a refund.
For hygiene and safety, we can't accept returns of opened packages, but you're still covered by our 30- day money-back guarantee if you're not satisfied. Simply message us within 30 days with feedback about your experience.
Subscription orders are exempt from refunds. If you no longer wish to receive your subscription, you must log into your account and cancel your subscription before the next billing date.
Contact us immediately at info@myrestelle.com with your order number, a brief description of the issue, and clear photos. We'll resolve the issue as quickly as possible.
Approved refunds will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund to your account.
Yes. EU customers have additional consumer protection rights including a 14-day cancellation period for any reason under EU consumer protection laws.
Yes, we ship to Europe, North America, Asia, and beyond. All orders are shipped directly from our certified facility in China, which reduces environmental impact and speeds up delivery. Most orders arrive within a week.
Standard Shipping: €4.00 flat rate worldwide (4-10 business days) Express Shipping: €6.00 flat rate worldwide (3-6 business days with tracking) Free Express Shipping: Automatic on orders €50+ (3-6 business days) A tracking link will be sent once your order is on its way.
Some countries may charge import duties or taxes, which are the customer's responsibility. We provide all necessary documentation to help smooth the customs process, but cannot predict these fees as they vary by country.
Contact us within 7 days of delivery at info@myrestelle.com with your order number, photos of damaged packaging, and description of the issue. We'll review and resolve the issue quickly.
We process orders quickly, but if you contact us within 12 hours we can usually make changes. After that, we'll still do our best to help at info@myrestelle.com.
Yes. We reduce carbon impact by shipping worldwide directly from our certified facility, instead of routing through multiple warehouses. This streamlined approach minimizes environmental footprint while ensuring faster delivery times.
