All Restelle orders are processed with care and dispatched within 1 business day (excluding weekends and holidays). You’ll receive an email confirmation once your package is on its way.

Our standard worldwide shipping arrives in 4–10 business days. For faster service, express delivery takes 3–6 business days and always includes tracking.

For full details, please see our Shipping Policy.

Yes. We offer free express worldwide delivery on all orders of €50 or more. This is applied automatically at checkout.

If your package arrives damaged, incomplete, or is marked as Delivered but not received, contact us within 7 days of delivery at info@myrestelle.com. Please include your order number and any supporting photos so we can assist promptly.

For full conditions, see our Shipping Policy.

Orders can be modified or cancelled within 12 hours of placement (address, product, or quantity). After this window, your order may already be in process.

For more details, see our Shipping Policy.

We stand behind every patch. If you’re not completely satisfied, we offer a 30-day money-back guarantee on all standard purchases. Once your return is approved and received, refunds are issued within 10 business days to your original payment method.

For eligibility and conditions, please see our Refund Policy.

Yes. Restelle ships worldwide. Please note, international shipments may be subject to local customs fees or clearance delays depending on your country’s regulations.

For more information, refer to our Shipping Policy.